Shahnon, Trish <br/><br/>
Business communication and technologies / 
Trish Shannon, Michelle Heinemann 
 - 2nd.ed. 
 -  John Wiley & Sons, USA  2004 
 - xi, 547 p.: ill.; 28 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9780701638078 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Communication and technology.<br/>Communication in management.<br/>Communication in organisations.