TY  - BOOK
AU  - Tovey,Micheal D.
AU  - Mary-Anne L.Uren
TI  - Managing performance improvement
SN  - 0733975437
PY  - 2006///
CY  - NSW
PB  - Pearson/Education Australia
KW  - Organizational effectiveness
KW  - Performance
KW  - Management
KW  - Total quality management
N1  - Includes index
ER  -