TY - BOOK AU - Hernon,Peter AU - Dugan,Robert E. TI - An action plan for outcomes assessment in your library SN - 0838908136 CY - ©2002 KW - Academic libraries KW - United States KW - Evaluation KW - Competency based education KW - Universities and colleges KW - Accreditation N1 - Includes bibliographical references (p. 186-187) and index ER -