TY  - BOOK
AU  - Mayo,Diane
ED  - Public Library Association. 
TI  - Technology for results : : developing service-based plans 
T2  - PLA results series 
SN  - 9780838935507
PY  - 2005///
CY  - Chicago, Ill.
PB  - American Library Association
KW  - Public libraries
KW  - Information technology
KW  - United States
KW  - Planning
KW  -  Handbooks, manuals, etc
KW  - Automation
KW  - Handbooks, manuals, etc.
N1  - Includes bibliographical references and index
ER  -