Reiff, Rosanne. <br/><br/>
Communication skills for the processing of words / 
Rosanne Reiff. 
 - 5th ed. 
 - Mason, Ohio :  South-Western,  c2005. 
 - xiii, 222 p. ;  28 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0538439548 9780538439541 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence<br/>English language--Punctuation<br/>English language--Usage