Designing your organization : using the star model to solve 5 critical design challenges - Kates, Amy.; Galbraith, Jay R. (San Francisco : Jossey-Bass, 2007)
Introduction -- The authors -- Fundamentals of organization design -- Designing around the customer -- Organizing across borders -- Making a matrix work -- Solving the centralization-decentralization dilemma -- Organizing for innovation -- Conclusion -- Appendix: Decision tools -- Bibliography.
CD(C-000038)
Includes bibliographical references (p. 245-248) and index
Keywords: Organizational change; Organizational effectiveness