Pickering, Peg. <br/><br/>
How to manage conflict :  turn all conflicts into win-win outcomes / 
by Peg Pickering. 
 - Franklin Lakes, N.J. :  Career Press,  2000. 
 - 119 p. :  ill. ;  21 cm. 
<br/><br/><label>ISBN: </label>9781564144409 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management.