El-Shamy, Susan.

How to design and deliver training for the new and emerging generations / Susan El-Shamy. - San Francisco : Jossey-Bass, c2004. - xvi, 185 p. ; 28 cm. + 1 CD-ROM (4 3/4 in.).

CD-ROM contains games and activities which can be customized and reproduced

Includes bibliographical references (p. 175)

07896977X 9780787969776


Employees--Training of.
Employees--Training of--Problems, exercises, etc.