How to design and deliver training for the new and emerging generations /
Susan El-Shamy.
- San Francisco : Jossey-Bass, c2004.
- xvi, 185 p. ; 28 cm. + 1 CD-ROM (4 3/4 in.).
CD-ROM contains games and activities which can be customized and reproduced
Includes bibliographical references (p. 175)
07896977X 9780787969776
Employees--Training of. Employees--Training of--Problems, exercises, etc.