Hoffman, Douglas G.,  1955- <br/><br/>
Managing operational risk :  20 firmwide best practice strategies / 
Douglas G. Hoffman. 
 - New York :  Wiley,  2002. 
 - xxxvi, 534 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 487-524) and index. 
<br/><br/><label>ISBN: </label>0471412686 9780471412687 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Banks and banking.<br/>Capital market.<br/>Finance.<br/>Financial institutions.<br/>Risk management.