Kolb, Deborah M,

Everyday negotiation : navigating the hidden agendas in bargaining / Deborah M. Kolb and Judith Williams ; foreword by William Ury. - Rev. ed. - xviii, 377 pages. ; 23 cm. - The Jossey-Bass business & management series . - The Jossey-Bass business & management series .

Rev. ed. of: Shadow negotiation, 2000.

Includes bibliographical references (p. 353-362) and index.

9780787965013


Negotiation.