TY  - BOOK
AU  - Niemann,Greg
TI  - Big Brown: the untold story of UPS 
SN  - 9780787994020
PY  - 2007///
CY  - San Francisco, Calif., Chichester
PB  - Jossey-Bass, John Wiley [distributor]
KW  - United Parcel Service.
KW  - Express service
KW  - United States
N1  - Includes bibliographical references (p. 223-233) and index
ER  -