TY - GEN AU - Furrer,Olivier AU - Landry,Mikèle AU - Baillod,Chloé AU - Kerguignas,Jie Yu TI - A Research Agenda for Service Marketing / T2 - Elgar Research Agendas SN - 9781803923161 AV - HF5415.5 .R47 2024 PY - 2024/// CY - Cheltenham, UK ; , Northampton, MA, USA : PB - Edward Elgar Publishing KW - Service industries KW - Marketing KW - Customer relations N1 - Dr. Tahirah Binti Abdullah; Includes bibliographical references and index ER -