Belasen, Alan, <br/><br/>
Transforming Leadership, Improving the Patient Experience :  Communication Strategies for Driving Patient Satisfaction / 
Alan T. Belasen, Barry Eisenberg, Jill Borgos 
 - xvii, 226 pages ;  26 cm. 
<br/><br/> Prof. Dr. Mohd Rafi Bin Yaacob  Fakulti Keusahawanan Dan Perniagaan  Includes index.  
<br/><br/><label>ISBN: </label>9781032555164 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Leadership<br/>Medical care<br/>Physician and patient