Chakravorti, Samit,  <br/><br/>
CUSTOMER RELATIONSHIP MANAGEMENT :  A Global Approach /  
Samit Chakravorti. 
 - xv, 286 pages ;   24 cm 
<br/><br/> Fakulti Keusahawanan dan Perniagaan - Encik Mohammad Nizamuddin Bin Abdul Rahim  Pameran Buku di Kampus Kota 
<br/><br/>Includes bibliographical references 
<br/><br/><label>ISBN: </label>9781529767421 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations -- Management  <br/>Intercultural communication