TY - BOOK AU - Batat,Wided TI - Strategies for the Digital Customer Experience: Connecting Customers with Brands in the Phygital Age T2 - New horizons in marketing series SN - 9781800371880 PY - 2022/// CY - Cheltenham, UK, Northampton, MA PB - Edward Elgar Publishing KW - Customer relations KW - Management KW - Data processing N1 - Dr. Syamsuriana Binti Sidek; Fakulti Keusahawanan Dan Perniagaan; Includes bibliographical references (pages 244-256) and index ER -