THE EFFECT OF RESTAURANT SERVICE QUALITY ON CUSTOMER SATISFACTION, MEDIATING EFFECT OF RESTAURANT IMAGE - Fatin Nabila Mohd Nazri; Derweanna bt Bah Simpong, Dr.; Universiti Malaysia Kelantan. Pusat Pengajian Siswazah (2023)
Thesis Collections.
Thesis Master.
Bibliography : pages 152-174.
Keywords: Customer relations; Restaurant management -- Customer relations; Customer service; Libraries -- Special collections -- Dissertation, Academic