THE IMPACT OF THE OPERATIONAL PERFORMANCE OF FOOD DELIVERY COMPANIES ON CUSTOMER SATISFACTION DURING THE PANDEMIC : A CASE STUDY OF FOODPANDA MALAYSIA - Dona Ayu Shendra; Adams Adeiza, Dr.; Universiti Malaysia Kelantan. Malaysian Graduate School of Entrepreneurship and Business (2023)
Thesis Collections.
Thesis Master.
Bibliography : pages 39-44.
Keywords: Food delivery services -- Malaysia; Consumer satisfaction -- Malaysia; Customer services -- Malaysia; Libraries -- Special collections -- Dissertation, Academic; Pandemics -- Malaysia; Service industries -- Malaysia