Dona Ayu Shendra,

THE IMPACT OF THE OPERATIONAL PERFORMANCE OF FOOD DELIVERY COMPANIES ON CUSTOMER SATISFACTION DURING THE PANDEMIC : A CASE STUDY OF FOODPANDA MALAYSIA / A case study of foodpanda Malaysia. DONA AYU SHENDRA ; supervised by: Dr. Adams Adeiza. - v, 48 pages: colour illustrations ; 30 cm + 1 computer disc

Thesis Collections. Thesis Master.

Bibliography : pages 39-44.


Food delivery services--Malaysia
Consumer satisfaction--Malaysia.
Customer services--Malaysia.
Libraries--Special collections--Dissertation, Academic.
Pandemics--Malaysia.
Service industries--Malaysia.