TY - BOOK AU - Specchia,Antonio TI - Customer Relationship Management (CRM) for Medium and Small Enterprises: How to Find the Right Solution for Effectively Connecting with Your Customers SN - 9780367708894 PY - 2022/// CY - New York PB - Productivity Press KW - Customer relations KW - Management KW - Small business N1 - Dr. Norfazlirda Binti Hairani; Fakulti Keusahawanan Dan Perniagaan; Includes index; Pameran Buku di Kampus Kota ER -