Wisner, Joel D. <br/><br/>
Process management :  creating value along the supply chain : text & cases / 
Joel D. Wisner, Linda L. Stanley. 
 - Mason, OH :  Thomson South-Western,  c2008. 
 - xxi, 650 p. :  ill. ;  27 cm. 
<br/><br/> Fakulti Keusahawanan dan Perniagaan 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0324291574 9780324291575 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business logistics.