TY - BOOK AU - Johnson,Donald K. TI - LESSONS LEARNED ON BAY STREET: THE SALE BEGINS WHEN THE CUSTOMER SAYS NO SN - 9781988025469 PY - 2021/// CY - Canada PB - Barlow Book Publishing, KW - Banks and banking KW - Canada KW - Bankers KW - Biography KW - Chief executive officers N1 - Fakulti Keusahawanan Dan Perniagaan - Dr. Yusrinadini Zahirah Binti Md. Isa@Yusuff; Includes bibliographical references and index ER -