Kennedy, Florence, <br/><br/>
The persuasive negotiator :  tools and techniques for effective negotiating / 
Florence Kennedy Rolland. 
 - xiii, 232 pages ;  24 cm.  
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9780367459871 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Negotiation.