TY  - BOOK
AU  - Meyer,Douglas
TI  - ISO 9001 and lean: friends, not foes, for providing efficiency and customer value 
SN  - 9780367137151
PY  - 2019///
CY  - New York, NY
PB  - Routledge
KW  - ISO 9001 standard.
KW  - Customer relations.
KW  - Lean manufacturing.
KW  - Quality control.
N1  - Includes bibliographical references and index
ER  -