Quality management systems : fundamentals and vocabulary (ISO 9000:2005, IDT) - Institut Piawaian dan Penyelidikan Perindustrian Malaysia (Putrajaya : Dept. of Standards Malaysia, 2006)
"ICS 01.040.03; 03.120.10." "Identical to ISO 9000 : 2005 published by the International Organisation for Standardisation"--Page 4.
Fakulti Keusahawanan Dan Perniagaan (Prof.Madya Dr. Mohamed Dahlan Ibrahim).
Keywords: Quality control -- Standards; Total quality management