TY  - BOOK
AU  - Hartini Ahmad,
TI  - Business Process Change in Universities: Wiser model approach 
SN  - 9789672064206
PY  - 2017///
CY  - Sintok, Kedah
PB  - Penerbit Universiti Utara Malaysia
KW  - Business planning.
KW  - Government publications
KW  - Malaysia
KW  - Organizational change.
KW  - Universities and colleges
KW  - Business management.
N1  - Includes index; Bibliography: pages 97-98
ER  -