TY  - BOOK
AU  - Nurhasifah Che Rameli,
AU  - Mohd Nazri Zakaria,
ED  - Universiti Malaysia Kelantan.
TI  - Logistics service quality and customer loyalty among sme manufacturing industry in East Coast of Malaysia
T2  - Koleksi tesis 
PY  - 2019///
KW  - Customer loyalty
KW  - Consumer satisfaction
KW  - Customer services
KW  - Quality control
KW  - Malaysia
KW  - Libraries
KW  - Special collections
KW  - Dissertations, Academic
N1  - Bibliography : pages 84-98
ER  -