Nurhasifah Che Rameli, <br/><br/>
Logistics service quality and customer loyalty among sme manufacturing industry in East Coast of Malaysia / 
 Tesis master  
Nurhasifah Che Rameli ; supervisor : Dr. Mohd Nazri Zakaria   
 - xi, 105 pages :  color illustrations ;  30 cm. +  1 computer disc 
 - Koleksi tesis  .
<br/><br/>Bibliography : pages 84-98 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer loyalty <br/>Consumer satisfaction <br/>Customer services--Quality control--Malaysia<br/>Libraries--Special collections--Dissertations, Academic