Montgomery, Damien, <br/><br/>
Service management / 
Damien Montgomery. 
 - viii, 221 pages :  illustrations (chiefly color) ;  26 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781682858899  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial management.<br/>Service industries--Management.