Total quality management :  the key to business improvement/ 
contributors : Luminita Gabriela Popescu, Ang Wei Shan, et al. 
 - x, 292 pages :    illustrations ;  28 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9781788028202 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.