TY - BOOK AU - Carr,Gina AU - Brock,Terry TI - KLOUT MATTERS: HOW TO ENGAGE CUSTOMERS, BOOST YOUR DIGITAL INFLUENCE : AND RAISE YOUR KLOUT SCORE FOR SUCCESS SN - 9780071827317 PY - 2014/// CY - New York PB - McGraw-Hill Education KW - Electronic commerce KW - Social aspects KW - Influence (Psychology) N1 - Includes index ER -