TY - BOOK AU - Md. Fauzi Ahmad@Mohamad. TI - Total quality management (TQM): the key to success for business survival SN - 9789670764269 PY - 2015/// CY - Batu Pahat, Johor PB - Penerbit UTHM KW - Quality assurance KW - Total quality management N1 - Includes bibliographical references and index ER -