TY  - BOOK
AU  - Rosmaini Tasmin.
TI  - Total quality management
SN  - 9789670468211 
PY  - 2013///
CY  - Batu Pahat
PB  - Penerbit UTHM
KW  - Quality assurance
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -