Rosmaini Tasmin. <br/><br/>
Total quality management / 
Rosmaini Tasmin. 
 - Batu Pahat :  Penerbit UTHM,  2013. 
 - xvii, 406 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9789670468211  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality assurance.<br/>Total quality management.