TY  - BOOK
AU  - Kumar,Akhil
TI  - Business process management
SN  - 9781138181816 
PY  - 2018///
CY  - New York
PB  - Routledge
KW  - Industrial management
KW  - Information technology
KW  - Management
KW  - Organizational change
KW  - Workflow
N1  - Includes bibliographical references and index
ER  -