Schweitzer, Fiona.

Innovation heroes : understanding customers as a valuable innovation resource / Fiona Schweitzer and Joe Tidd. - London ; New Jersey : World Scientific, 2018. - xi, 291 p. ; 24 cm. - Series on technology management ; Vol. 31 .

Includes bibliographical references (p. 257-285) and index

9781786345363


Consumers.
Customer relations.
Diffusion of innovations.
New products.
Technological innovations.