TY  - BOOK
AU  - Harnidah Binti Samengon 
AU  - Zurinawati Binti Mohi@Mohyi, 
ED  - Universiti Malaysia Kelantan, 
TI  - Services quality towards passenger's satisfaction in Malaysia low cost carrier
T2  - Koleksi Tesis 
PY  - 2015///
CY  - Kelantan
PB  - Universiti Malaysia Kelantan, 
KW  - Consumer satisfaction
KW  - Marketing research companies
N1  - Includes bibliographical references
ER  -