Harnidah Binti Samengon  <br/><br/>
Services quality towards passenger's satisfaction in Malaysia low cost carrier / 
 Tesis Pensyarah 
Harnidah Binti Samengon ; Supervisor : Dr. Zurinawati Binti Mohi@Mohyi. 
 - Kelantan :  Universiti Malaysia Kelantan,   2015 
 - xii, 118p.:   Col.ill.;   29.5cm. 
 - Koleksi Tesis  .
<br/><br/>Includes bibliographical references 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction <br/>Marketing research companies