Kalacas, Maria Rellie B.

Hotel and restaurant operations / Maria Rellie B. Kalacas. - Oakville, Canada : Society Publishing, 2018. - xiii, 248 p. : ill. (cheifly col.) ; 24 cm.

Includes bibliographical references and index

9781773610184


Effective service operations.
Hotels management.
Operations management.
Restaurant management.
Service operations.