Guest service in the hospitality industry / edited by 3G E-learning LLC, USA. - USA : 3G E-Learning LLC, 2017. - xii, 232 p. : ill. col. ; 24 cm. + 1 CD-ROMs (4 3/4 in.) Includes bibliographical references and index ISBN: 9781680956610 Subjects--Topical Terms: Hospitality industry--Customer services.