TY  - DATA
TI  - 1st PERPUN international conference & workshop on key performance indicators for libraries 2011: embedding KPI strategies : transforming libraries towards excellence  
PY  - 2011///.
CY  - Johor
PB  - Perpustakaan Sultanah Zanariah
KW  - Organizational effectiveness.
KW  - Performance standards.
KW  - Performance
KW  - Measurement.
ER  -