The value of learning : how organizations capture value and ROI and translate them into support, improvement, and funds /
Patricia Pulliam Phillips and Jack J. Phillips.
- San Francisco : Jossey-Bass, c2007.
- xxv, 425 p. : ill. ; 25 cm.
Includes bibliographical references and index.
9780787985325
Employees--Training of--Cost effectiveness. Employees--Training of--Evaluation. Rate of return.