Phillips, Patricia Pulliam.

The value of learning : how organizations capture value and ROI and translate them into support, improvement, and funds / Patricia Pulliam Phillips and Jack J. Phillips. - San Francisco : Jossey-Bass, c2007. - xxv, 425 p. : ill. ; 25 cm.

Includes bibliographical references and index.

9780787985325


Employees--Training of--Cost effectiveness.
Employees--Training of--Evaluation.
Rate of return.