Kraut, Robert E.

Building successful online communities : evidence-based social design / Robert E. Kraut and Paul Resnick ; with Sara Kiesler ... [et al.]. - Cambridge, Mass. : MIT Press, 2011. - xi, 309 p. : ill. ; 24 cm.

Includes bibliographical references and index

9780262528917


Computer networks--Social aspects--Planning.
Internet--Social aspects.
Online social networks--Planning.
Social psychology.