TY - BOOK AU - Hogan-Garcia,Mikel TI - Four skills of cultural diversity competence: a process for understanding and practice SN - 9780840028624 PY - 2013/// CY - Belmont, CA. PB - Brooks/Cole, Cengage Learning KW - Cross-cultural orientation KW - Cultural competence KW - Culture conflict KW - Intercultural communication KW - Interpersonal communication KW - Multiculturalism KW - Organizational behavior N1 - Includes bibliographical references (p. 121-126) and index ER -