Tourism SMEs, service quality, and destination competitiveness / edited by Eleri Jones and Claire Haven-Tang. - Wallingford, Oxfordshire, UK ; Cambridge, MA : CABI Pub., 2005. - xxv, 366 p. : ill. ; 25 cm. Includes bibliographical references and index. ISBN: 9780851990118 Subjects--Topical Terms: Small business.Tourism--Economic aspects.