Bleeke, Nancy Noel. <br/><br/>
Conversations that sell :  collaborate with buyers and make every conversation count / 
Nancy Bleeke. 
 - New York :  American Management Association,  2013. 
 - xvi, 222 p. ;  23 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780814431801 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Sales management.<br/>Selling.