Dunn, Daniel M. <br/><br/>
Communication :  embracing difference / 
Daniel M. Dunn and Lisa J. Goodnight. 
 - 4th ed. 
 - Boston :  Pearson Education,  2014. 
 - xix, 358 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780205865635 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Oral communication.