TY - BOOK AU - Peeling,Nic TI - Brilliant negotiations: what the best negotiators know, do, and say SN - 9780273712350 PY - 2008/// CY - Harlow, England, Boston PB - Pearson Longman KW - Negotiation in business N1 - Fakulti Keusahawanan dan Perniagaan; The basics of negotiations -- Preparation -- The sharing -- Haggling -- Bargaining -- Closure and commitment -- Negotiations masterclass -- Knowing it, doing it, saying it ER -