Brilliant negotiations : what the best negotiators know, do, and say - Peeling, Nic. (Harlow, England ; Boston : Pearson Longman, 2008)
The basics of negotiations -- Preparation -- The sharing -- Haggling -- Bargaining -- Closure and commitment -- Negotiations masterclass -- Knowing it, doing it, saying it.
Fakulti Keusahawanan dan Perniagaan
Keywords: Negotiation in business