Hanisah Rahin. <br/><br/>
Customer satisfaction toward services of Inland Revenue Board Kota Bharu :  a case study / 
 Tesis MBA 
Hanisah Rahin; supervisor : Prof. Dr. Razli bin Che Razak. 
 - Kelantan :  Universiti Malaysia Kelantan,  2016. 
 - i, 41 p. :  col.  ill. ;  30 cm. 
 - Koleksi tesis. .
<br/><br/>Includes bibliographical references 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction--Malaysia.<br/>Inland Revenue--Kelantan.