TY  - BOOK
AU  - Fisher,Roger
AU  - Patton,Bruce
AU  - Ury,William
TI  - Getting to yes: negotiating agreement without giving in 
SN  - 9780143118756
PY  - 2011///
CY  - New York
PB  - Penguin
KW  - Negotiation
N1  - Includes bibliographical references
ER  -